Implemo founders are specialized in Management consulting & Siebel Implementations. They have in depth knowledge in Design, Development & Support of Siebel Applications at various Global 2000 firms.We specialize in CTI, one of the core modules in Call Center implementation and is often one of the most complex integration involving PBX, IVR, CTI Middleware servers and Siebel Communication Server. CTI integration involves heterogeneous hardware communications, telephony middleware interaction and complicated call activity processing.
Implemo’s skilled professionals deliver the highest quality of services to streamline Call Center operations and improve customer experience. Our technical staff are well versed in the best practices of implementing Siebel covering UI development, Siebel Tools, Siebel Object Manager, Enterprise Application Integration, Business Process development, Siebel Server Configuration, Performance tuning and CTI. Our professionals are familiar with a wide range of technologies including databases, programming languages and system engineering software. Implemo’s technical strength has been one of leading factors for the successful Siebel implementations at many client locations.
|